Return and Refund Policy

At Shah Ravji Kanji Bags, we strive to provide high-quality products and a smooth shopping experience. This Return and Refund Policy explains the conditions under which returns and refunds are accepted.

Return Eligibility

You may request a return in the following cases:

  • The product is damaged during delivery
  • The wrong product is delivered
  • The product has a manufacturing defect

Return requests must be made within 48 hours of receiving the product.

Return Process

To initiate a return, please contact us with:

  • Your order details
  • Clear photos of the product showing the issue

You can reach us at:

Email:
info@shahravjikanjibags.in
shahravjikanjibags@gmail.com

Phone:
+91 9137832035

Our team will review your request and guide you through the return process.

Refund Policy

Since we offer Cash on Delivery (COD), refunds (if applicable) will be processed after the returned product is received and inspected.

  • Refunds may be issued via bank transfer or another agreed method
  • Processing time may vary depending on verification

Non-Returnable Items

Returns may not be accepted under the following conditions:

  • Product has been used or damaged by the customer
  • Product is returned after the allowed time period
  • Product is not in its original condition

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Address:
Shah Ravji Kanji Bags
Gariahat Market
Kolkata, West Bengal – 700019
India

Phone:
+91 9137832035

Email:
info@shahravjikanjibags.in
shahravjikanjibags@gmail.com